Help Center

Welcome to Tritiyaa — where tradition meets trend. We’re here to make your shopping experience seamless, stylish, and satisfying. Below are answers to common questions about orders, shipping, returns, payments, and more.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

🛍️ ORDERING & ACCOUNT

How do I place an order on Tritiyaa?

Can I cancel my order?

How will I know my order is confirmed?

🚚 SHIPPING & DELIVERY

How long does it take to dispatch my order?

What are the delivery timelines?

How are shipping charges calculated?

Will I get a tracking number?

🔄 RETURNS & EXCHANGES

What is your return policy?

How do I initiate a return?

What are the return requirements?

💰 PAYMENTS

What payment methods do you accept?

👗 SIZING & CUSTOMIZATION

Do you offer different sizes?

Can I request custom alterations?

🎁 OFFERS & DISCOUNTS

Do you offer discounts or sales?

❤️ WHY TRITIYAA?

❤️ WHY SHOP WITH TRITIYAA?